Detractor definitions
| Word backwards | rotcarted |
|---|---|
| Part of speech | The word "detractor" is a noun. |
| Syllabic division | de-trac-tor |
| Plural | The plural of the word detractor is detractors. |
| Total letters | 9 |
| Vogais (3) | e,a,o |
| Consonants (4) | d,t,r,c |
A detractor is an individual who expresses negative opinions or dissatisfaction with a particular product, service, or brand. These individuals may share their unfavorable experiences or criticisms with others, potentially influencing their decision-making process.
Understanding Detractors
Detractors can be customers, employees, or even competitors who have had negative interactions or experiences with a business. They may voice their grievances through word-of-mouth, social media, online reviews, or other channels, impacting the reputation and success of the entity in question.
Identifying Detractors
Businesses often use tools like Net Promoter Score (NPS) surveys to identify detractors. These surveys measure customer loyalty and satisfaction by asking individuals how likely they are to recommend a product or service to others. Those who score low are categorized as detractors.
The Impact of Detractors
Detractors can have a significant impact on a business's bottom line. Their negative feedback can deter potential customers, tarnish the brand's image, and lead to revenue loss. Addressing detractors' concerns promptly and effectively is crucial for mitigating these effects.
Customer retention and loyalty can be at risk when detractors are not addressed properly. Businesses must strive to convert detractors into satisfied customers through excellent customer service and problem resolution.
Reputation management and brand perception are also key areas that can be influenced by detractors. Monitoring feedback, implementing changes based on customer input, and actively engaging with detractors can help improve a company's reputation and overall image.
Detractor Examples
- Her detractors criticized her new book for lacking originality.
- Despite claims from detractors, the company's latest product received positive reviews.
- The politician's detractors accused him of being dishonest.
- Some detractors believe that the artist's work is overrated.
- Despite the detractors' complaints, the movie became a box office success.
- Her detractors tried to undermine her credibility by spreading rumors.
- The coach's detractors blame him for the team's poor performance.
- Despite facing criticism from detractors, the singer continued to pursue her passion.
- The company's detractors accused them of unethical business practices.
- Some detractors argue that the new policy will hurt more than it will help.